Axcelus Access Terms of Use
Effective January 9, 2025
Introduction.
The following terms and conditions (“Terms”) govern your use of this website, www.access.axcelus.com (the “Site”). Your use of the Site and Content (defined below) constitutes your acceptance of these Terms and by accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy and represent that you are not under thirteen (13) years of age. If you do not agree with these terms and conditions, you should immediately cease use of the Site and Content. The Site presents information and content that is owned by Axcelus Financial Life Insurance Company, its subsidiaries and affiliates ("Axcelus") or provided to Axcelus by third party investment management organizations. When used in these Terms, "we" and "our" mean Axcelus and "you" and "your" refers to any individual, company, or legal entity that accesses or otherwise uses the Site.
The Site.
All of the information and content on the Site, including, but not limited to, all text, analyses, reports, articles, graphics, software applications, trademarks, service marks and trade dress ("Content"), may be accessed by policy owners and, where permitted, persons designated by policy owners as “interested parties” with respect to the insurance policies or annuity contracts they own.
Additional Terms.
Axcelus maintains this Site and other Axcelus websites describing Axcelus products and services. These Terms apply only to your use of the Site and Content, and they do not apply to your use of any other Axcelus website or products or services otherwise offered by Axcelus. We may have established or will establish additional or different terms and conditions for certain products and services. In many instances, our products or services involve sophisticated financial instruments or investments that are regulated by governmental authorities. You agree to review all applicable terms and conditions relating to Axcelus's products and services. In the event of any conflict between the terms and conditions on the Site and such additional terms and conditions, the additional terms and conditions govern and control. If you are an insurance professional with whom Axcelus has entered into a selling, agency or similar agreement, your relationship with Axcelus is also governed by those other agreements, as applicable. In the event of any conflict between the terms and conditions on the Site and such policy or account agreements, your policy and account agreements govern and control.
Do Not Rely on This Website for Your Financial Decisions or Recommendations.
The Content on the Site is for convenience and information purposes only. You should consult your financial and legal advisors, and independently verify all Content provided through the Site before you make decisions. Nothing on the Site constitutes an offer to sell or buy any product. Nothing on the Site should be construed as rendering tax, legal, investment, or accounting advice.
Ownership and Use of Content.
All Content on the Site is owned by Axcelus. The Content is protected worldwide by applicable intellectual property laws or other applicable laws and regulations. You may make and use printouts of the Content for your personal, non-commercial use only, provided that the printouts retain all copyright, trademark, and other proprietary notices. Axcelus reserves the right to terminate at any time your right to make personal copies of Content. You may not copy, transmit, distribute, modify, publicly perform, reuse, sell or display any of the Content for any public or commercial purpose except with the prior written consent of Axcelus, which may be withheld in Axcelus’s absolute discretion. You may not use the Content in any other website or in a network computer environment, including framing the Content within another website. Except for the limited use rights expressly provided in this paragraph, all rights in Content are reserved. All other trademarks, service marks, trade names, logos and icons are the trademarks of Axcelus or third parties where indicated. Other materials on the Site are a copyright of or proprietary to Axcelus or used under permission of the owner thereof. Except when included in any authorized printouts of the Content, you are not authorized to make any other use of Axcelus's marks, including, but not limited to, as metatags or in any other fashion that may create a false or misleading impression of affiliation or sponsorship with or by Axcelus.
Confidentiality.
All information obtained from the Site, other than (i) information that was known to you prior to the disclosure to you and (ii) information that is in the public domain at the time of disclosure to you, is confidential in nature and may not be shared by you with any other party or used for any purpose other than evaluation of the current status your insurance policies or annuity contracts (such information, “Confidential Information”); provided that, (a) you may share Confidential Information obtained from the Site with your legal, tax or other professional advisors to the extent that such advisors have been notified of the confidential nature of the information obtained from this Site and (b) upon any request of a governmental, supervisory or regulatory body, you shall be permitted to disclose Confidential Information to such governmental or regulatory body (a “Permitted Disclosure”); provided that, to the extent permitted, you provide notice of such request and disclosure to Axcelus. You acknowledge that Axcelus will be irreparably harmed if the confidentiality obligations hereunder are not specifically enforced and that Axcelus would not have an adequate remedy at law in the event of an actual or threatened violation by you of its confidentiality obligations hereunder. Therefore, you agree and consent that, except in the context of a Permitted Disclosure, Axcelus shall be entitled to seek an injunction or any appropriate decree of specific performance for any actual or threatened violation or breaches by you, without the posting of any bond, and such other relief as may be just and proper, including the right to recover all losses or damages suffered by Axcelus resulting from any such breach or threatened breach. You are responsible for maintaining the confidentiality of your username and password used to access the Site and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign, otherwise transfer or disclose your username, password, account or any information obtained from the Site to any other person or entity. You acknowledge that Axcelus is not responsible for third party access to your account that results from theft or misappropriation of your account. Axcelus reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Multi-Factor Authentication and SMS Terms of Service.
  1. If you opt-in to Axcelus Financial Life Insurance Company’s SMS Multi-Factor Verification Program (“Axcelus SMS Service”) in order to access the Site, we will send you an SMS message to confirm that you have opted in to receive One Time Password (“OTP”) messages.
  2. If you opt-in the Axcelus SMS Service, you can expect to receive one OTP message per Site log in request. Message and data rates may apply.
  3. You can cancel the Axcelus SMS Service at any time by texting “STOP”. After you text the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed from the Axcelus SMS Service and you will no longer receive SMS messages from us. If you would like to join the Axcelus SMS Service at a later date, then you can sign up as you did the first time and we will start sending you SMS messages again.
  4. If you are experiencing issues with the Axcelus SMS Service, you can reply “HELP” to any message you receive from us or you can get help directly by calling our toll-free Client Services number (866) 873-1641.
  5. Carriers are not liable for delayed or undelivered messages.
  6. As always, message and data rates may apply for any messages sent to you from us and to us from you. Again, if you opt-in the Axcelus SMS Service, you can expect to receive one OTP message per Site log in request. If you have any questions about your text plan or data plan, you should contact your wireless provider.
  7. If you have any questions regarding privacy, please see our privacy policy.
Links.
Links from this Site, if any, to third-party websites may be provided for the user's convenience only. Axcelus does not control or review these third-party sites nor does the provision of a link imply any endorsement of, or association with, such non-Axcelus websites. Your linking to any websites from the Site is at your own risk and you agree that we will have no liability arising from your use of or access to such items. Subject to the terms of applicable service or other agreements, we will remove any link from the Site upon request from the owner of the linked website.
WARRANTY DISCLAIMER.
Your use of the Site and Content is at your own risk. Axcelus endeavors to provide accurate and up-to-date material on this Site. Content may become inaccurate as a result of developments after its publication on the Site. Axcelus assumes no responsibility to keep Content current or to correct inaccuracies or errors in Content. The Content on the Site and the operation of it are provided "as is" and for informational purposes only, and Axcelus disclaims all representations or warranties of any kind, either express or implied, including warranties of merchantability, fitness for particular purpose, title, non-infringement, accuracy, completeness, and timeliness, in each case to the fullest extent permitted by applicable law.
Your Responsibility for Security.
Axcelus does not warrant that the Site will operate error free or is free from viruses, worms, Trojan horses, or other destructive or harmful code. Axcelus assumes no liability or responsibility for any damages to you, your computer, or other property due to your access to or use of the Site or Content, including the downloading of Content. In each such case, you are responsible for taking all reasonable precautions necessary to ensure the security and integrity of your computer and systems, including employing current virus protection software.
LIMITATION OF LIABILITY.
In no event shall Axcelus or any other party involved in creating, producing, or delivering the Site or Content on Axcelus's behalf be liable for any direct, incidental, special, consequential, indirect, lost profits, loss of business or data, or punitive damages arising out of your access to, or use of, or inability to access or use, the Site or any Content, or the performance of any product on the Site.
Changes.
Axcelus reserves the right to change the Content on the Site and these Terms from time to time at any time without prior notice. The changes may include superseding terms and conditions or specific notices. YOU SHOULD REVIEW THESE TERMS FROM TIME TO TIME TO BE AWARE OF ANY CHANGES THAT ARE MADE. Your continued use of the Site constitutes your acceptance of any change or update, all of which shall become controlling when posted.
Governing Law.
These Terms and Conditions shall be governed by, and construed in accordance with, the laws of the United States and the Commonwealth of Pennsylvania, without giving effect to conflict of law principles thereof.
United States Only.
The services and products described and information provided through the Site are directed to and are intended to be made available only to persons in the United States and are not intended for distribution to, or use by, any person in any other country or any jurisdiction where such distribution or use would be contrary to law or regulation or that would subject Axcelus to any registration requirement within such jurisdiction or country. Persons who access the Site do so on their own initiative and are responsible for compliance with applicable local laws and regulations. Software and other materials from the Site may be subject to export controls imposed by the United States and may not be downloaded or otherwise exported to any country or anyone prohibited by law. Axcelus prohibits your downloading or exporting of software or other material from the Site in violation of U.S. Export Laws and the laws of your resident country. By downloading software or other material from the Site, you represent and warrant that you are able to do so in full compliance with the laws of the United States and your resident country.
Termination.
Axcelus reserves the right in its sole discretion to terminate or restrict your use of all or any part of the Site, without notice, for any or no reason, and without liability to you or anyone else. The Terms of Use relating to Ownership and Use of Content, Warranty Disclaimer, Limitation of Liability, and Governing Law shall survive any termination.